Opened 13 years ago

Last modified 13 years ago

#6850 closed Task

About CKEditor dialog window should contain the User's Guide link — at Version 4

Reported by: Anna Tomanek Owned by:
Priority: Normal Milestone: CKEditor 3.6
Component: General Version:
Keywords: Cc:

Description (last modified by Anna Tomanek)

Since users are accustomed to finding "Help" under the icon marked with a question mark, the About CKEditor dialog window should contain a link to CKEditor 3.x User's Guide. Some users might not be aware that the online editor embedded in a website they are using is CKEditor and might not know its documentation site.

Suggested wording:

Check <a href="http://docs.cksource.com/CKEditor_3.x/Users_Guide/Quick_Reference">CKEditor 3.x User's Guide</a> for help.

or similar.

Change History (4)

comment:1 Changed 13 years ago by Sa'ar Zac Elias

Component: UI : DialogsGeneral
Milestone: CKEditor 3.5.1
Status: newconfirmed
Type: New FeatureTask

comment:2 Changed 13 years ago by Garry Yao

Keywords: Discussion added
Milestone: CKEditor 3.5.1
Status: confirmedpending

Generally the end application strip out the "About" dialog, so I believe it's more of the developers' initiative to do that.

comment:3 Changed 13 years ago by Anna Tomanek

Overall, I agree that since the toolbar is customizable some/most developers remove the About CKEditor button, BUT:
(1) If we assume it is removed, why do we care to place the product website link, copyright note, and licensing info there?
(2) Of all those things that are already there the documentation link seems (to me) to be most crucial to end users, especially given the mental association between a qustion mark and "Help". I can imagine this can convince at least some developers to leave the button as it partially takes the burden of supporting their users in using CKEditor from their shoulders.

I'm not saying that this will solve all support problems, but since not much work is required on our part, why not try?

comment:4 Changed 13 years ago by Anna Tomanek

Description: modified (diff)

As suggested by Wiktor, the proposed link was modified to point directly to the Quick Reference section of the User's Guide.

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