Opened 5 years ago

Closed 5 years ago

#12551 closed Bug (invalid)

IE (9,10,11) can not use the buttons(OK, Cancel, X) in Image, Link Popup windows

Reported by: van Owned by:
Priority: Normal Milestone:
Component: General Version: 4.1.2
Keywords: Cc:

Description

IE dev console when click to button(Cancel,X) in Image popup window i got "Access Denied" in line 92

try{a.contentWindow.document}catch(b){a.src=a.src}return a&&new CKEDITOR.dom.document(a.contentWindow.document)},copyAttributes:function(a,b){for(var f=this.$.attributes,b=b
{},c=0;c<f.length;c++){var g=f[c],h=g.nodeName.toLowerCase(),i;if(!(h in b))if(h=="checked"&&(i=this.getAttribute(h)))a.setAttribute(h,i);

i have tried apply commit https://github.com/ckeditor/ckeditor-dev/commit/8eb1a58 but can not fix this issue

Attachments (2)

opening_image_popup.png (86.9 KB) - added by van 5 years ago.
IE dev console when click to button(Cancel,X) in Image popup window
CKEditor_standalone.png (98.0 KB) - added by van 5 years ago.

Download all attachments as: .zip

Change History (7)

Changed 5 years ago by van

Attachment: opening_image_popup.png added

IE dev console when click to button(Cancel,X) in Image popup window

comment:1 Changed 5 years ago by van

Keywords: IE added

comment:2 Changed 5 years ago by Jakub Ś

Keywords: IE Access Denied removed
Status: newpending

Support for IE11 is available from CKEditor 4.3. Please upgrade.


About IE9-10:

From the description it sound that you simply open editor, click on image button and then can't close it.

If that is the case then I have tried the same on demo page http://ckeditor.com/demo and fresh and standalone CKEditor 4.4.5. All worked as expected.

  1. Please provide exact steps to reproduce this issue.
  2. Are you able to reproduce it on demo page?
  3. If you have got any custom plugins, third-party script or core code customizations please disable them, clear browser's cache (not Ctrl+F5) and re-check. Then you can apply your customizations one by one (clearing cache each time) to find part of code responsible.

comment:3 Changed 5 years ago by van

Thank for your reply

Here is my answer:

"Support for IE11 is available from CKEditor 4.3. Please upgrade."

I got same error although I already applied commit https://github.com/ckeditor/ckeditor-dev/commit/8eb1a58. as my understand this commmit fix "#10612(http://dev.ckeditor.com/ticket/10612): Internet Explorer 11 compatibility issues." is included in CKEditor 4.3. i saw in list issues of ticket 10612 seem did not have any issue same with my issue

"From the description it sound that you simply open editor, click on image button and then can't close it."

I tested with both CKEditor standalone and intergrated in ExoPlatform got same result and same in IE9,10,11. after opening Image or Link popup i can not use Cancel or X (close) buttons, if fill url then click OK button, popup still not disappear

I tried CKEditor demo you given (standalone CKEditor 4.4.5) did not get issue in both IE9,10,11. can you show me which ticket number fix this

Version 1, edited 5 years ago by van (previous) (next) (diff)

Changed 5 years ago by van

Attachment: CKEditor_standalone.png added

comment:4 Changed 5 years ago by van

I have tested with CKEditor 4.3 and get same error in IE11. you can easily to reproduce in any sample at http://ckeditor.com/ckeditor_4.3_beta/samples (ex:http://ckeditor.com/ckeditor_4.3_beta/samples/plugins/devtools/devtools.html)

  • click to Image icon to open new popup then click Cancel, X(close) or fill url and click OK

Seem issue not happen from CKEditor 4.4.0 but i saw in release log did not have any fixed issue in CKEditor 4.4.x similar this one. can you help to check which change in CKEditor 4.4.x

Last edited 5 years ago by van (previous) (diff)

comment:5 Changed 5 years ago by Jakub Ś

Resolution: invalid
Status: pendingclosed

Compatibility for IE11 required several fixes so this probably isn't the only one. Please upgrade the whole version, best to the latest version 4.4.5.

I have tested with CKEditor 4.3 and get same error in IE11.

You have tried beta but you haven't tried the final release for CKEditor 4.3. Please however don’t go for the old versions and upgrade to the newest one instead. With every release we fix old issues as well as issues that may be introduced by browsers. It doesn't make sense to stick to old versions in such cases and upgrade is best solution.

I'm closing this issue as invalid as now I'm fully convinced that there is no error here.

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