id,summary,reporter,owner,description,type,status,priority,milestone,component,version,resolution,keywords,cc 3410,Python code needs generalization.,Aaron Watters,,"Hi. Great work! The python library works great under a CGI script implementation, but won't work under many other server configurations. The problem is that you are looking in the os.environment directly for the user agent. You need to add some way to pass in the user agent when it is not available from the os.environment. Thanks, -- Aaron Watters ",Bug,closed,Normal,,General,,wontfix,,