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#13521 closed Bug (invalid)

Hi Support Team,

Looking for your assistance on emergency for issues we have been facing below problem on integration of new ckeditor_4.5.1_688e539261de.zip

caching problem
icons are constantly flicker thus user cannot select option example like font type, font size etc (PFA 2015-07-09_1800.swf)
content format breaks in email if we have image in content (PFA AfterEmailSent_InBrowser.png and BeforeSend_ckeditor.png)

Thanks & Regards,

RTV Team

ckeditor_4.5.1_688e539261de.zip (1.2 MB) - added by bhumip 9 years ago.
2015-07-09_1800.swf (641.9 KB) - added by bhumip 9 years ago.
BeforeSend_ckeditor.png (96.5 KB) - added by bhumip 9 years ago.
AfterEmailSent_InBrowser.png (34.1 KB) - added by bhumip 9 years ago.
CKeditor unresponsive.mp4 (2.8 MB) - added by bhumip 9 years ago.: CKeditor Unresponsive
ckeditor_flickers.mp4 (1.8 MB) - added by bhumip 9 years ago.: ckeditor flicker

Attachment:	ckeditor_4.5.1_688e539261de.zip added

Attachment:	2015-07-09_1800.swf added

Attachment:	BeforeSend_ckeditor.png added

Attachment:	AfterEmailSent_InBrowser.png added

Attachment:	CKeditor unresponsive.mp4 added

CKeditor Unresponsive

Attachment:	ckeditor_flickers.mp4 added

ckeditor flicker

All issues you have shown us are implementation problems which you should fix on your side.

There were exceptions thrown:

Editor instance already exists. This error is thrown when you try to create editor instance on element on which editor has already been built.
Cross origin - there is cross origin conflict reported that protocols don't match.

Flickering - you are using custom skin not created by CKSource. It is possible that this skin conflicts with styles in your application.

Additionally, you are using many custom plugins which also may be reason of your problems.

I would suggest starting first with default CKEditor skin and default set of plugins.

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