Opened 4 months ago

Closed 4 months ago

Last modified 3 months ago

#16899 closed Bug (invalid)

Getting "Unable to set property 'innerHTML' of undefined or null reference" in wordcount/plugin.js

Reported by: kamalnayan Owned by:
Priority: Normal Milestone:
Component: General Version: 4.5.7
Keywords: Cc: log.kamaln@…


We are using ckeditor4.5.7 in our applications which contains multiple editor sections and getting the error when we click on first editor section and then click on another editor section quickly. There could be a race condition due to which facing issue. but, please look into this and let me know if there is any fix for that.

Steps to reproduce

  1. Click on first editor section
  2. Click on another editor section quickly

Expected result

Should work without any issue

Actual result

Getting "Unable to set property 'innerHTML' of undefined or null reference" in wordcount/plugin.js

Other details (browser, OS, CKEditor version, installed plugins)

Browser:IE11, OS:Win-7, CKEditor:4.5.7

Attachments (1)

wordcount.PNG (238.9 KB) - added by kamalnayan 4 months ago.

Download all attachments as: .zip

Change History (3)

Changed 4 months ago by kamalnayan

comment:1 Changed 4 months ago by j.swiderski

  • Resolution set to invalid
  • Status changed from new to closed

The wourdcount is a third-party plugin not created and not supported by CKSource. If you are having problems with this plugin, please report the problem to plugin author on plugin page.

comment:2 Changed 3 months ago by kamalnayan

Thanks! for the update Swiderski, we will reach out to wordcount plugin author on this.

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