Changes between Version 5 and Version 6 of TicketSpecs
- Timestamp:
- Feb 19, 2008, 2:22:47 PM (17 years ago)
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TicketSpecs
v5 v6 33 33 The '''Full description''' field is the most important field in creating a new ticket. Its content allows our team to know with what kind of problem the reporter is dealing with. There are a few tips that the reporter should now about when filling this field. 34 34 35 Every bug or a new feature must be confirmed by someone from our core development team. When it comes to confirming new features we just check if the request is valid and possible to be implemented or not. When it comes to bugs the things aren't so easy because we must reproduce the bug. Sometimes it is very hard to be done because of lack of the information that the reporter is providing. So besides the bug description we recommend to write a step by step instructionfor reproducing the bug.35 Every bug or a new feature must be confirmed by someone from our core development team. When it comes to confirming new features we just check if the request is valid and possible to be implemented or not. When it comes to bugs the things aren't so easy because we must reproduce the bug. Sometimes it is very hard to be done because of lack of the information that the reporter is providing. So besides the bug description we recommend to write a '''step by step instruction''' for reproducing the bug. 36 36 37 37 It is also essential to write what kind of browser or browsers the reporter is using when finding the bug e.g. IE, Firefox; what is the browser version and also what kind of operating system the reporter is using e.g. MAC, Linux, Vista. 38 39 === Example === 40 41 The following example will show you a full description regarding all the necessary data: 42 43 {{{ 44 When pasting a large image from Word by using "Paste from Word" and 45 highlighting it in the PfW window, the frame of the image goes outside the 46 window area 47 48 Steps to reproduce: 49 1. Copy a big image from Word using CTRL+C (the picture should be bigger 50 than the "Paste from Word" window. 51 2. Go to FCKeditor and open "Paste from Word" 52 3. Paste the image into the window. 53 4. Click on the image so it is highlighted 54 5. You will see that the image frame is outside the window. 55 56 Browser: IE 6.0.2900.2180 OS: Windows XP with SP2 57 }}} 58 59 == Ticket Properties == 60 61