Opened 5 years ago

Closed 4 years ago

#12405 closed Bug (expired)

The editor keeps crashing on ipad

Reported by: Dawit Owned by:
Priority: Normal Milestone:
Component: Project : MediaWiki+FCKeditor Version:
Keywords: Cc:

Description

Dear Sir or Madam

It is now IMPOSSIBLE to edit anything more than 3 sentences on the editor. We selected your editor, because we heard that you have a good level of support for ipad.

This issue is hugely critical for what we do. Please resolve this issue for us over the weekend. Please let us know what we can do to improve the problem.

Kindest regards,

Dawit

Change History (2)

comment:1 Changed 5 years ago by Piotrek Koszuliński

Status: newpending

Unfortunately you provided to few details, so we are not able to reproduce your problem. Please answer to all these questions:

  • Which CKEditor version do you use?
  • What version of iOS do you use?
  • Do you use Safari or other browser available for iOS?
  • Can you reproduce this issue on http://ckeditor.com/demo (on any of the samples)?
  • What exactly do you do (step by step)?
  • What do you mean by "editor crashes"?

Please note that this is a free and open source project so unless you purchased one of commercial licenses which may guarantee this level of support, the patch definitely won't be provided over the weekend.

Last edited 5 years ago by Piotrek Koszuliński (previous) (diff)

comment:2 Changed 4 years ago by Piotrek Koszuliński

Resolution: expired
Status: pendingclosed
Note: See TracTickets for help on using tickets.
© 2003 – 2019 CKSource – Frederico Knabben. All rights reserved. | Terms of use | Privacy policy