Opened 4 years ago

Closed 4 years ago

#12607 closed Bug (expired)

Your browser doesn't support video.

Reported by: Jason Owned by:
Priority: Normal Milestone:
Component: General Version:
Keywords: Cc:

Description

Using Chrome or Safari on a mac.

Insert video. Save and close. Works well.

Re-open to edit and where the video was imbedded is replaced by this text:

Your browser doesn't support video. Please download the file: video/mp4 video/webm

Previously I was using a version 2.x and this was not a problem. We then upgraded to 4.x (I don't recall which one) and now this problem appears.

It is very annoying because to save any edits mandates that I delete the text and re-upload the video.

Thank you.

Attachments (2)

Screen Shot 2014-10-29 at 11.42.37 AM.png (50.9 KB) - added by Jason 4 years ago.
Screen Shot 2014-10-29 at 11.41.56 AM.png (26.3 KB) - added by Jason 4 years ago.
Shows the editor after being closed and then re-opened.

Download all attachments as: .zip

Change History (5)

Changed 4 years ago by Jason

Changed 4 years ago by Jason

Shows the editor after being closed and then re-opened.

comment:1 Changed 4 years ago by Jason

We are using ASP.NET website where CKEditor is imbedded. Not sure if that is important detail or not.

comment:2 Changed 4 years ago by Jakub Ś

Status: newpending

I can see that you are using some custom plugin to insert video.

You have written:

Insert video. Save and close. Works well. Re-open to edit and where the video was imbedded is replaced by this text:

This doesn't have to be editor fault but something on your server-side might be changing the code thus you get such result. Are you able to get same results when switching to source mode and back in CKEditor? If not then this is most likely server-side code fault.

Please check this and at least explain what does this plugin do (like what HTML does it insert into editor)

NOTES:

  • To check version please see ckeditor/CHANGES.md
  • Could you tell me what does this plugin insert into editor content-area? If you insert video directly then perhaps a better solution would be inserting place holder (like we do for iframes or flash) and show real video in result page when there is no possibility to edit content.

comment:3 Changed 4 years ago by Jakub Ś

Resolution: expired
Status: pendingclosed
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