Opened 9 years ago

Closed 9 years ago

Last modified 9 years ago

#13085 closed Bug (invalid)

Issue with CKEditor 4.4.6 in IE 11

Reported by: M Owned by:
Priority: Normal Milestone:
Component: General Version:
Keywords: Cc:


Hi...I have download and installed CKEditor 4.4.6. In IE 11, when I launch a web page with a CKEditor on it I am getting the following error: The Environment is incompatible.

On this line of code in ckeditor/jquery.js

if(!CKEDITOR.env.isCompatible)throw Error("The environment is incompatible.")

The CKEditor is not loading

I have attached a snapshot of our version of IE 11

Thanks for helping, Mike

Attachments (1)

IE_11_version.png (29.7 KB) - added by M 9 years ago.
Snapshot if IE 11 version

Download all attachments as: .zip

Change History (3)

Changed 9 years ago by M

Attachment: IE_11_version.png added

Snapshot if IE 11 version

comment:1 Changed 9 years ago by Jakub Ś

Resolution: invalid
Status: newclosed

CKEditor works in IE11 starting from version 4.3.

Please check your browser settings. There is such possibility that your IE11 uses some emulation mode that CKEditor doesn't support.

comment:2 Changed 9 years ago by M

Hi...thank you for the response. I will check the IE settings. Which settings should I look at in particular?

Also, the IE 11 browser I am using is the same browser instance for both scenarios; when CKEditor works, it is being hosted on one server...when CKEditor fails it is being hosted from another server. Maybe there is a setting on the servers that is different?

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