Opened 18 years ago
Closed 18 years ago
#133 closed Bug (fixed)
Random bug in gecko browser causing toolbar not appear
| Reported by: | anonymous | Owned by: | |
|---|---|---|---|
| Priority: | Normal | Milestone: | |
| Component: | General | Version: | FCKeditor 2.4 |
| Keywords: | Cc: |
Description
Some (NOT ALL) of my website user have been complaining about this bug. When they use Mozilla Firefox (version 2), the Fckeditor toolbar does not appear at all.
But when they switched to IE, the problem disappeared. The toolbar appeared normally.
The error messages that they found were:
"CTRL is not define, source file ........./inludes/wysiwyg/fckeditor/fckconfig.js, line 135"
"FCKConfig.ContextMenu has no properties, src file : .....inludes/wysiwyg/fckeditor/editor/js/fckeditorcode_qecko.js, line 78"
and,
"FCKConfig.FontNames has no properties, src file: .....inludes/wysiwyg/fckeditor/editor/js/fckeditorcode_qecko.js, line 63"
Change History (4)
comment:1 Changed 18 years ago by
| Component: | Server : PHP → General |
|---|---|
| Keywords: | Pending added |
| Owner: | Frederico Caldeira Knabben deleted |
comment:2 Changed 18 years ago by
ok. give me 2-3 days to ask my users to do clear their cache.
I will report back later. Thanks Fred.
comment:3 Changed 18 years ago by
Ok confirm this problem caused by old browser's cache. Once cleared, everything work fine.
Thanks again Fred.
comment:4 Changed 18 years ago by
| Keywords: | Pending removed |
|---|---|
| Resolution: | → fixed |
| Status: | new → closed |
Thanks for the update.
It sounds like you have upgraded to version 2.4 and some users still had the old version in the cache.
Can you confirm that the problem remains after a browser's cache cleanup?