Changes between Initial Version and Version 1 of Ticket #14828


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Timestamp:
Aug 25, 2016, 3:04:04 PM (6 years ago)
Author:
Jakub Ś
Comment:

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  • Ticket #14828 – Description

    initial v1  
    22We use firfox 38.3.0 version and in our application we have CKEDITOR, the version is 3.6.2.Our end users sends mails to external clients by using CKEDITOR version. Below issues are we are facing
    33
    4 1 ) if we select font size as 16, after reaching the email to outlook, the font size shoing as 11.
    5 2 ) copy paste from word doc into ckeditor, the format is missing.
     41. if we select font size as 16, after reaching the email to outlook, the font size shoing as 11.
     52. copy paste from word doc into ckeditor, the format is missing.
    66we used the "pastefromword" plug-in. defined the setting is config.js file.
    77config.pasteFromWordPromptCleanup = false;
     
    1212deping up on the data, the copy and paste is working fine(tables, bold, color..etc) . but in most of the cases , the formating is missing in ckeditor and also in outlook after sending the email.
    1313
    14 3) in one case, the font-family is showing as "Symbol" if we copy and paste data from word doc into ckeditor.
     143. in one case, the font-family is showing as "Symbol" if we copy and paste data from word doc into ckeditor.
    1515
    1616any suggestion and solution to resolve formating issue from word doc into ckeditor.
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