Opened 7 years ago

Closed 7 years ago

Last modified 7 years ago

#14867 closed Bug (fixed)

When pasting content from MS Word, text getting stripped. Only occurs in FireFox

Reported by: Kevin Ji Owned by: Marek Lewandowski
Priority: Normal Milestone: CKEditor 4.6.0
Component: Plugin : Paste from Word Version: 4.5.0
Keywords: FireFox Cc:


Steps to reproduce

  1. Open the attached MS Word document
  2. Copy and paste the content to the online CKEditor demo (
  3. You will notice some text got stripped in the first bullet

Expected result

Content pasted fully

Actual result

Some text stripped

Other details (browser, OS, CKEditor version, installed plugins)

This only happens in Firefox. Version of Firefox used for testing is 48.0.2. Pasting from MS Word works in Chrome.

After some investigations, it appears the pastefromword plug-in is stripping the text. When the plug-in's disabled, this problem goes away. We need the plug-in so disabling the plug-in permanently is not an option.

Attachments (1)

examples.docx (15.0 KB) - added by Kevin Ji 7 years ago.

Download all attachments as: .zip

Change History (6)

Changed 7 years ago by Kevin Ji

Attachment: examples.docx added

comment:1 Changed 7 years ago by Jakub Ś

Component: Core : PastingPlugin : Paste from Word
Keywords: MS Word paste removed
Status: newconfirmed

Problem can be reproduced in Firefox only. Starting from version 4.5.0 there is an error displayed that data could not be cleaned due to an error. Starting from version 4.5.2 part of text is missing.

comment:2 Changed 7 years ago by Marek Lewandowski

Just for the record the removed text is "`longer miss school because they are sick.".

comment:3 Changed 7 years ago by Marek Lewandowski

Milestone: CKEditor 4.6.0

This issue will get resolved with #9991.

comment:4 Changed 7 years ago by Marek Lewandowski

Owner: set to Marek Lewandowski
Status: confirmedassigned

comment:5 Changed 7 years ago by Marek Lewandowski

Resolution: fixed
Status: assignedclosed

It's fixed by #9991.

Fixed with git:f2af0353f8fb20231c7ca6de080c6cad273195eb merged to major.

Last edited 7 years ago by Marek Lewandowski (previous) (diff)
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