Opened 12 years ago
Closed 12 years ago
#9032 closed Bug (invalid)
CKEditor text sometimes goes blank/null when Manual Save is used
Reported by: | Sachin | Owned by: | |
---|---|---|---|
Priority: | Normal | Milestone: | |
Component: | General | Version: | 3.6 |
Keywords: | Cc: | sachin_jaybhay@… |
Description
We are using CKEditor on one of our web pages. We have a custom 'Save' button which saves the entire form data including CKEditor text. Sometimes while after making changes and then clicking the custom Save, the test is saved as blank. Below are two save options for saving CKEditor test in out page.
1) On clicking on auto save button(inside ckeditor). Result: Data gets updated in database.The plug-in which we are using for bringing data from UI to the servlet is working fine.
2) On clicking on the save button of edit form: Result :While normal saving, intermittently we are not getting data from UI .So the data saved in table override to NULL.
Are there any chances that when we do manual save, at the same time the CKEditor autoSave is also called and due to this simultaneous events the value in CKEditor goes null ?
Change History (2)
comment:1 Changed 12 years ago by
Summary: | CKEditor test sometimes goes blank/null when Manual Save is used → CKEditor text sometimes goes blank/null when Manual Save is used |
---|
comment:2 Changed 12 years ago by
Resolution: | → invalid |
---|---|
Status: | new → closed |
Please note that the CKEditor development website is not the right place for support requests.
Please refer to the following article for information on where to get support for all issues related to CKEditor: http://docs.cksource.com/CKEditor_3.x/Howto/Support
Also try using our forums for advice: http://cksource.com/forums/
If you are looking for professional assistance, the CKEditor development team is available via a dedicated support channel that is included in all our commercial licenses: http://ckeditor.com/license