Opened 7 years ago

Closed 7 years ago

#9032 closed Bug (invalid)

CKEditor text sometimes goes blank/null when Manual Save is used

Reported by: Sachin Owned by:
Priority: Normal Milestone:
Component: General Version: 3.6
Keywords: Cc: sachin_jaybhay@…

Description

We are using CKEditor on one of our web pages. We have a custom 'Save' button which saves the entire form data including CKEditor text. Sometimes while after making changes and then clicking the custom Save, the test is saved as blank. Below are two save options for saving CKEditor test in out page.

1) On clicking on auto save button(inside ckeditor). Result: Data gets updated in database.The plug-in which we are using for bringing data from UI to the servlet is working fine.

2) On clicking on the save button of edit form: Result :While normal saving, intermittently we are not getting data from UI .So the data saved in table override to NULL.

Are there any chances that when we do manual save, at the same time the CKEditor autoSave is also called and due to this simultaneous events the value in CKEditor goes null ?

Change History (2)

comment:1 Changed 7 years ago by Sachin

Summary: CKEditor test sometimes goes blank/null when Manual Save is usedCKEditor text sometimes goes blank/null when Manual Save is used

comment:2 Changed 7 years ago by Jakub Ś

Resolution: invalid
Status: newclosed

Please note that the CKEditor development website is not the right place for support requests.

Please refer to the following article for information on where to get support for all issues related to CKEditor: http://docs.cksource.com/CKEditor_3.x/Howto/Support

Also try using our forums for advice: http://cksource.com/forums/

If you are looking for professional assistance, the CKEditor development team is available via a dedicated support channel that is included in all our commercial licenses: http://ckeditor.com/license


  1. I will close this issue as invalid but can you write what custom plugin have you used for autosaving? Is there a link available or you have created something yourself?
  2. You have written "Are there any chances that when we do manual save, at the same time the CKEditor autoSave is also called". And how does this plugin work? if it is fired in a loop without paying attention to what other plugins are fired than it is possible.
  3. Are you perhaps using this plugin - http://cksource.com/forums/viewtopic.php?f=18&t=24128?
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