Opened 6 years ago

Closed 6 years ago

#11370 closed Bug (wontfix)

Our Software Product does not work in IE7 even though we use CKEditor version 4.1.3

Reported by: kehinde.sorunke@axcoinfo.com Owned by:
Priority: Normal Milestone:
Component: General Version:
Keywords: Cc:

Description

Our software product used to support IE7 before we upgraded to version 4.2. However, since the upgrade, our product could no longer work on IE7. It was noted that the SetData() method that we are using in the Version 4.2 is the culprit in IE7 as we keep on getting exception (Unable to get value of the property 'setData': object is null or undefined). Please it should be noted that the SetData() method works in IE8 and higher versions. It is stated in your documentation that the last version of CKEDitor that supported IE7 and firefox 3.6 is Version 4.1.3(http://docs.ckeditor.com/#!/guide/dev_browsers). So, we downloaded this version and use this version 4.1.3 for our software product. However we still keep on getting the same exception (Unable to get value of the property 'setData': object is null or undefined).

Please, we strongly need your input on how to resolve this bug. Your suggestions and recommedations for possible fix would be highly appreciated at this point. Thanks.

Kehinde Sorunke

Change History (1)

comment:1 Changed 6 years ago by Piotrek Koszuliński

Resolution: wontfix
Status: newclosed
Version: 4.1.3

CKEditor 4.1.x is not supported any more. This means that we do not work on issues in this branch. However, CKEditor 4.1.3 has full support for IE7 and there were no such bugs reported for IE7 for this version, so it's probable that the issue doesn't lie in CKEditor.

For more help you can check http://ckeditor.com/forums or http://cksource.com/ckeditor

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