Opened 11 years ago

Closed 9 years ago

#2277 closed Bug (expired)

Punctuation Placement Issue with Right-to-Left Language Input

Reported by: Erik Kangas Owned by:
Priority: Normal Milestone:
Component: UI : Language Version: FCKeditor 2.6.1
Keywords: Pending WorksForMe Cc: Erik Kangas

Description

The following bug report is on FCKEditor v2.5.1 and also verified to happen in 2.6. on the fckeditor demo page. Happens in Windows XP with IE 7 and FF 2 and when entering information using Hebrew-enabled windows plus a hebrew keyboard.

The punctuation characters jump to the right instead of being entered correctly towards the left. This does NOT happen in normal textarea input fields ... only in the FCKeditor enabled fields.

Below is the complete support ticket from our site with all details.

Thank you, -Erik Kangas

~

Client: June 15, 2008 05:11:44

When I write messages in Hebrew (which is quite often) from the WebMail client, I can justify the text to the right, but punctuation marks are not justified correctly - when used at the end of a line, they keep jumping back to the right side of the sentence (i.e., to its' beginning)

Is there a way to fix this?

Thanks! Or

Lux Scientiae Support June 15, 2008 05:24:21

Thanks for bringing this to our attention. We will pass this along to our developers to let them take a look. Someone from the development team will get back to you within a few days to let you know if they will be able to solve this issue.

Lux Scientiae Support June 15, 2008 10:16:37

Hello,

I assume that the issue is happening when you are using one of the HTML email composition modes in WebMail? If it is happening when using a text composition mode, then the problem most likely is in your web browser as these text input fields are completely controlled by the web browser.

For HTML input modes, we use the 3rd party tool FCKEditor. It is possible that the issue is related to this tool. In fact, in our next major release, scheduled for next weekend, we are upgrading from v2.5.1 to v2.6.1 of this HTML editing tool. You can try their current demo of v2.6.1 at

http://www.fckeditor.net/demo

If you can enter your Hebrew correctly here without the punctuation problem, then the issue will be resolved when we release v10.0 of LuxSci next weekend. If it still happens AND it does not happen in the text-mode of input, let us know and we will file a bug with the FCKEditor folks in the hopes that they can diagnose and resolve the issue for us.

Client: June 15, 2008 10:35:13

Hi,

I tried the text mode - everything works fine with that one.

I also tried the new demo editor - the same problem (with the punctuation marks) still exists there. They also have a "Multi-Lingual" demo there, which actually changed the menus to Hebrew - but it didn't solve the problem with the actual text editing.

Lux Scientiae Support June 15, 2008 10:45:58

Ok, we will submit the bug report to the FCKEditor folks. To do so, would you please provide the following information:

What version of Windows are you using? What web browser and version are you using? Exactly what Hebrew input tool are you using?

Best, LuxSci Support

Client: June 16, 2008 01:55:09

Windows XP with SP2 Browser: Internet Explorer 7 (I also tried with Firefox 2.0.0.14 and had the same problem) I'm using a Hebrew-enabled Windows, with a Hebrew keyboard.

Thanks

Change History (6)

comment:1 Changed 11 years ago by Artur Formella

Keywords: right left punctuation removed

comment:2 Changed 11 years ago by Artur Formella

Keywords: Pending added

I was unable to confirm this bug (FF3, IE7- Vista32). Could you write sample message in Hebrew which makes formatting incorrect?

comment:3 Changed 11 years ago by Erik Kangas

Update from the client. Contents pasted in from our ticketing system.

~

Hi,

Here's some Hebrew text -

טקסט בעברית, בשביל הבדיקה. כשיש נקודות בסיום משפט קודם, הן מסתדרות, אבל אם המשפט הוא האחרון, הנקודות לא זזות.

When there's another Hebrew line right after the previous one, the dots jump to their right place but with the last line of a paragraph, the dot is incorrectly at the right edge of the line.

comment:4 in reply to:  3 Changed 11 years ago by Artur Formella

Keywords: WorksForMe added

Unfortunately I'm still unable to reproduce the bug. Maybe because I don't have a Hebrew keyboard/system. Could you attach some picture with this bug or paste the source code before and after you click buletted list?

comment:5 Changed 11 years ago by Erik Kangas

Perhaps you should try using a Hebrew input method editor ... so you can still type character by character without having a real Hebrew keyboard. Before I go back to the client with your request for screen shots (which sounds a little weak without at least trying this), let me know what happens.

-Erik kangas

comment:6 Changed 9 years ago by Alfonso Martínez de Lizarrondo

Resolution: expired
Status: newclosed

Unfortunately, if we can't reproduce the problem we can't fix it.

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