Opened 15 years ago

Closed 15 years ago

#3822 closed Bug (expired)

CKeditor 3.x - IE7 and IE8 displaying text box too low

Reported by: Chad Peters Owned by:
Priority: Normal Milestone:
Component: UI : Floating Panel Version: 3.0 Beta 2
Keywords: Pending Cc:

Description

I'm using the replacebyclass method which seems to render the editor correctly in every browser except IE (have tried Safari, FF and Chrome). Within IE, the actual edit box (where you can type) is much lower in the window than it should be. In non-IE browsers you can start typing directly after the toolbar, which makes sense.

Here's an example:

Attachments (8)

hit example.jpg (73.1 KB) - added by Chad Peters 15 years ago.
screenshot in IE
FCKeditor Example.jpg (264.4 KB) - added by Chad Peters 15 years ago.
FCK Editor Example (works)
FCKEditor Example.txt (108.3 KB) - added by Chad Peters 15 years ago.
FCK Editor Source Code (works)
CKeditor Example.jpg (241.3 KB) - added by Chad Peters 15 years ago.
CKEditor Example (doesn't work)
CKEditor Example.txt (205.7 KB) - added by Chad Peters 15 years ago.
CKEditor Source Code (doesn't work)
detail.html (178.6 KB) - added by Chad Peters 15 years ago.
IE html Sample (watered down)
307570.htm (2.4 KB) - added by Chad Peters 15 years ago.
Chrome Version (complete web save)
307570 files.jpg (47.8 KB) - added by Chad Peters 15 years ago.
Other files from Chrome Save

Download all attachments as: .zip

Change History (20)

Changed 15 years ago by Chad Peters

Attachment: hit example.jpg added

screenshot in IE

comment:1 Changed 15 years ago by Frederico Caldeira Knabben

Keywords: Pending added

That one sounds really strange, because it actually works in our sample pages.

Do you think you would be able to provide or even show us a page containing this problem? It would be hard to understand this issue without it.

Thanks in advance.

Changed 15 years ago by Chad Peters

Attachment: FCKeditor Example.jpg added

FCK Editor Example (works)

Changed 15 years ago by Chad Peters

Attachment: FCKEditor Example.txt added

FCK Editor Source Code (works)

Changed 15 years ago by Chad Peters

Attachment: CKeditor Example.jpg added

CKEditor Example (doesn't work)

Changed 15 years ago by Chad Peters

Attachment: CKEditor Example.txt added

CKEditor Source Code (doesn't work)

comment:2 Changed 15 years ago by Chad Peters

I've continuted to play with this without luck. I can't really provide a working sample for you as this is being implemented within a PeopleSoft application.

For some additional background, I am applying this in a DEV environment whereas our production environment runs (correctly, without issue) the FCKEditor. I'm attempting to upgrade to CKEditor b/c I can't get FCKedtior to work in IE8. In hopes that the comparison approach will work, I'm attaching a .jpg screenshot of the same page from both environments. I'm also including the source code behind those pages.

Something I find interesting is that the CKEditor version places a wrap around the actual text area:

<!-- overlap: Field Z_ISSUE_WRK.COMMENTS_2000_WRK type=longedit refpt=(8,820) size=936Wx184H left --><textarea name='Z_ISSUE_WRK_COMMENTS_2000_WRK' id='Z_ISSUE_WRK_COMMENTS_2000_WRK' tabindex='133' class='PSLONGEDITBOX' style="width:936px; height:147px; " cols='153' rows='11' wrap='virtual'></textarea><a name='Z_ISSUE_WRK_COMMENTS_2000_WRK$spellcheck' id='Z_ISSUE_WRK_COMMENTS_2000_WRK$spellcheck' tabindex='134' href="javascript:submitAction_win2(document.win2,'Z_ISSUE_WRK_COMMENTS_2000_WRK$spellcheck');"><img src="/cs/HITDEV/cache/PT_SPELLCHECK_1.gif" alt='Spell Check Add a Comment (Alt+5)' title='Spell Check Add a Comment (Alt+5)' name='Z_ISSUE_WRK_COMMENTS_2000_WRK$spellcheck$img' border='0' align='top' /></a> </td> </tr> <tr> <td height='39' colspan='2'></td> <td valign='top' align='left'> <!-- overlap: Field type=frame refpt=(904,967) size=2Wx12H left -->

Hope this helps. I'm at a loss at this point. Thanks again for looking into this.

comment:3 Changed 15 years ago by Frederico Caldeira Knabben

I'm wondering if it's a problem with CSSs on the page that are breaking the editor skin.

I can see that you're using the default skin for Beta 2, which is now called "v2". Do you have changed the skin?

I've tried to reproduce the problem here based on the HTML of your page, but it works for me with the current trunk. I think there are still other things missing that could help us.

Do you think you can ask IE to save the page, using the "Webpage, complete" option?

We'll not be able to fix it if we can't reproduce it here.

comment:4 in reply to:  2 Changed 15 years ago by Frederico Caldeira Knabben

Replying to cpeters:

I can't really provide a working sample for you as this is being implemented within a PeopleSoft application.

We don't need access to your application. All we need is an HTML page that shows the same problem (probably derived from your application page). We need a reduced test case.

Changed 15 years ago by Chad Peters

Attachment: detail.html added

IE html Sample (watered down)

Changed 15 years ago by Chad Peters

Attachment: 307570.htm added

Chrome Version (complete web save)

Changed 15 years ago by Chad Peters

Attachment: 307570 files.jpg added

Other files from Chrome Save

comment:5 Changed 15 years ago by Chad Peters

IE wouldn't let me save for some reason. Chrome allowed it so I've attached that version (which does work in Chrome). Possibly you could open this in IE on your end. I didn't attach all of the files from the actual full web save, just the htm file but provided a screenshot of the remaninig files. I'm happy to attach any of them if needed.

I also tried to waterdown a version of the IE source code and I've attached that as well.

comment:6 Changed 15 years ago by Frederico Caldeira Knabben

Milestone: CKEditor 3.x

I'm having no lucky with you files. You should be able to reproduce the problem there with these files also, first of all. Just sending them us as is don't help much.

I mean, you should create a test case locally, that confirms the issue. At that point, zip everything needed to reproduce it and append the necessary information to this ticket.

comment:7 Changed 15 years ago by Chad Peters

Possibly I should ask this another way. Is there anything I can do to get FCKEditor to work in IE8?

comment:8 Changed 15 years ago by Frederico Caldeira Knabben

We're working on IE8 issues for FCKeditor 2.6.5. This has nothing to do with this ticket though.

comment:9 Changed 15 years ago by Chad Peters

Agreed it has nothing to do with this ticket other than that's the only reason I'm trying to get CKEdtior 3x to work for me. Otherwise, I'd just stick with FCK 2.6.5. I was asking in hopes of abandoning the work effort to get CK3x to work.

Feel free to close this ticket.

comment:10 Changed 15 years ago by Frederico Caldeira Knabben

I meant, having FCKeditor working for you will not help us having CKEditor fixed for this issue. Our intention (in this ticket) is having CKEditor fixed. If your intention is just having your system working, then it would be better starting a discussion at our forums asking for help, instead of opening a ticket.

This is not a direct criticism for you. Don't get me wrong. I just want to clarify what the ticket system is intended for. It's not a support channel.

If you're interested on having this ticket (which you have opened) fixed, we really need your help.

comment:11 Changed 15 years ago by Alfonso Martínez de Lizarrondo

The SVN of FCKeditor works correctly with IE8 if you apply also #2156 (that affects any IE), #3181 and you aren't setting document.domain in your page.

comment:12 Changed 15 years ago by Alfonso Martínez de Lizarrondo

Resolution: expired
Status: newclosed

Without a working test page nothing can be done. And probably the bug will remain there in the event that you want to upgrade to CKEditor in the future.

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