Opened 7 years ago

Closed 6 years ago

#9316 closed Bug (expired)

Mac OS issues with .NET implementation of CKEditor v3.6.4

Reported by: Paul Owned by:
Priority: Normal Milestone:
Component: General Version:
Keywords: Cc:

Description

Hi there,

I've installed the .NET implementation of CKEditor v3.6.4 in a mixed user environment. Many of the Mac OS based users of the system are experiencing problems where the toolbar doesn't appear and the source code displays by default. It looks like a standard textbox, not a WYSIWYG editor.

I originally installed v3.6.2 but upgraded to v3.6.4, but the issue remains.

Can you make any suggestions as to how to fix this? Will updating to v4 fix this problem? The editor works perfectly well on Windows in IE, Chrome and Firefox, so I know it's not an implementation problem.

Thanks. -- Paul

Change History (2)

comment:1 Changed 7 years ago by Jakub Ś

Keywords: mac os removed
Status: newpending
Version: 3.6.4

I have just tried CKEditor for .NET on Mac in FF, Chrome, Safari, Opera and had no problems running it.

It looks like a standard textbox, not a WYSIWYG editor.

This means that CKEditor is not loading because of some error. If you are able to reproduce this issue you should open Firebug (or equivalent tool on other browser) console, reload the page and check for JavaScript errors. You should also check Firebug Net tab for HTTP errors (like 404, 500 etc.)

Please provide more details like:

  1. what needs to be set on mac to get this error ?
  2. which version of mac are we talking about ?
  3. Which browser are we talking about?
  4. What JavaScript or HTTP errors are you getting (if any)?
  5. Can this be reproduced with default implementation of CKEDitor for .NET or only when combined with your webapp?

Could you please provide answers for my questions (all of them)?

If you find the cause could you also leave a comment?

comment:2 Changed 6 years ago by Jakub Ś

Resolution: expired
Status: pendingclosed
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