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#9424 closed Bug (invalid)

CKEditor Paste from Word feature - font size problem (mso-bidi-font-size)

Reported by:	Ganesh	Owned by:
Priority:	Normal	Milestone:
Component:	Plugin : Paste from Word	Version:
Keywords:		Cc:

Description

CKEditor does not carry over the formatting from word document while copy and paste from word. especially if the word document style contains span tags with "mso-bidi-font-size".

Attaching the html source from word document below:

=============================================================== <div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt; mso-border-bottom-alt:solid windowtext .5pt;padding:0cm 0cm 1.0pt 0cm">

<h1 style="page-break-after:auto;tab-stops:90.0pt;border:none;mso-border-bottom-alt:

solid windowtext .5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm">

<span style="font-size:11.0pt;mso-bidi-font-size:10.0pt;font-family:"Verdana","sans-serif";

font-weight:normal;text-decoration:none;text-underline:none"> </h1>

<h1 style="page-break-after:auto;tab-stops:90.0pt;border:none;mso-border-bottom-alt:

solid windowtext .5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm">

<span style="mso-bidi-font-size:12.0pt;font-family:"Verdana","sans-serif";font-variant:

small-caps;text-decoration:none;text-underline:none">Section 206   External Branch and OSJ Inspections (FINRA, SEC, State &</h1>

<h1 style="page-break-after:auto;tab-stops:90.0pt;border:none;mso-border-bottom-alt:

solid windowtext .5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm">

<span style="mso-bidi-font-size:12.0pt;font-family:"Verdana","sans-serif";font-variant:

small-caps;text-decoration:none;text-underline:none">                        Financial Institution Regulators)<a name="_Toc321051627"></a></h1> </div>

Periodically regulatory organizations conduct examinations of branch and non-branch locations of registered broker-dealers.  These examinations can be random or specifically selected based on regulatory “red flags.”  In any event, such examinations are sometimes conducted on an unannounced basis.  In the event of the commencement of such an examination, the Designated Supervisor must immediately contact the Compliance Department.  Personnel should request identification (ID badge, business card, etc.) prior to contacting the Home Office so that the names of the examiners and their organization can be communicated to IFA’s Compliance Department.

If a regulator asks to interview a registered person, that person must immediately contact his/her supervisor and participate in the interview only in the presence of a representative of ING U.S. Legal Services, the CCO or their designee.

Offices should fully cooperate with any requests by the examiners to inspect routine books and records.  All written communications and all written or oral requests for information must be communicated immediately to IFA’s Compliance Department.  This communication must be made prior to responding to the request.  Under no circumstances should an Associated Person of IFA respond to an inquiry without the approval of the Legal Department and the CCO.

Subsequent to the examination, any formal or informal communication from the regulator requesting additional information or communicating findings of an examination must be immediately forwarded to IFA’s Compliance Department.

Copies of all correspondence to or from regulators in connection with the office examinations must be maintained in a readily accessible location in the branch office’s files for a minimum of four years from the date of the most recent document in the file (e.g. the response letter).  Copies of any documentation provided to or received from regulators should be forwarded to IFA’s Compliance Department.  All records pertaining to regulatory examinations will be maintained in the Home Office for a period of at least four (4) years.

Attachments (1)

CK_Sample word document.docx (18.7 KB) - added by Ganesh 12 years ago.: Paste from Word Content

Download all attachments as: .zip

Change History (6)

comment:1 Changed 12 years ago by Jakub Ś

Could you please attach reduced doc file instead of code above?

comment:2 Changed 12 years ago by Jakub Ś

Resolution:	→ invalid
Status:	new → closed

Plese set these two options in config.js

config.pasteFromWordRemoveFontStyles=false;
config.pasteFromWordRemoveStyles=false;

It should be enough.

I'm closing this ticket as I think it is invalid and config options will help.

If they don't please attach doc file causing the problem and provide what is the expected outcome and the actual (just please don't paste such large code chunks)

Changed 12 years ago by Ganesh

Attachment:	CK_Sample word document.docx added

Paste from Word Content

comment:3 Changed 12 years ago by Ganesh

Hi,

We already have the two options you mentioned configured in config.js. It still does not resolve the issue.

I have attached a sample document that we tried. Please help us in resolving this issue.

Regards Ganesh

comment:4 Changed 12 years ago by Jakub Ś

I have left comment in #9426.

comment:5 Changed 11 years ago by Frederico Caldeira Knabben

Component:	General → Plugin : Paste from Word

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