About CKEditor dialog window should contain the User's Guide link

[Anna Tomanek]

Since users are accustomed to finding "Help" under the icon marked with a question mark, the About CKEditor dialog window should contain a link to ​CKEditor 3.x User's Guide. Some users might not be aware that the online editor embedded in a website they are using is CKEditor and might not know its documentation site.

Suggested wording:

Check <a href="http://docs.cksource.com/CKEditor_3.x/Users_Guide/Quick_Reference">CKEditor User's Guide</a> for help.

or similar.

[Garry Yao]

Generally the end application strip out the "About" dialog, so I believe it's more of the developers' initiative to do that.

[Anna Tomanek]

Overall, I agree that since the toolbar is customizable some/most developers remove the About CKEditor button, BUT:
(1) If we assume it is removed, why do we care to place the product website link, copyright note, and licensing info there?
(2) Of all those things that are already there the documentation link seems (to me) to be most crucial to end users, especially given the mental association between a qustion mark and "Help". I can imagine this can convince at least some developers to leave the button as it partially takes the burden of supporting their users in using CKEditor from their shoulders.

I'm not saying that this will solve all support problems, but since not much work is required on our part, why not try?

[Anna Tomanek]

As suggested by Wiktor, the proposed link was modified to point directly to the ​Quick Reference section of the User's Guide.

[Wiktor Walc]

+1 for a link to User's Guide:

• (New) users do expect to find some help by clicking on the question mark button
• This way we'll promote the documentation website, encouraging newcomers to read it first, before trying to work with CKEditor
• Even if the About button is removed later by many developers, adding a link will make no harm to the "About" dialog window if we add it carefully (currently the About dialog looks quite nice).

[Frederico Caldeira Knabben]

"3.x" is really a techie thing... let's have the following phrase instead: "Check the ​User's Guide for help.", or anything that Anna will find more appropriate.

[Anna Tomanek]

Let's leave it at:
"Check ​CKEditor User's Guide for help."
to avoid any ambiguity.

Code in ticket description updated.

[Sa'ar Zac Elias]

Fixed with [6728].